Privacy Policy of MedicalSyn GmbH
Data protection is a matter of particularly high importance to the management of MedicalSyn GmbH. Use of our website is generally possible without providing any personal data. However, the processing of personal data may be necessary for the use of certain services offered through our website. Where this is not already legitimized by a legal basis, we will of course obtain the required consent for the processing of data.
The processing of personal data — such as a person's name, address, email address, or telephone number — is always carried out in accordance with the General Data Protection Regulation and in compliance with the country-specific data protection regulations applicable to MedicalSyn GmbH. Through this privacy policy, our company wishes to inform the public about the nature, scope, and purpose of the personal data we collect, use, and process. Furthermore, data subjects are informed of their rights through this privacy policy.
As the data controller, MedicalSyn GmbH has implemented numerous technical and organizational measures to ensure the most complete protection possible of personal data processed through this website. Nevertheless, internet-based data transmissions can in principle have security vulnerabilities, so absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.
1. Definitions
The privacy policy of MedicalSyn GmbH is based on the terminology used by the European legislator when enacting the General Data Protection Regulation (GDPR). Our privacy policy is intended to be easy to read and understand for both the public and our customers and business partners. To ensure this, we would like to explain the terms used in advance.
We use, among others, the following terms in this privacy policy:
a) Personal data Personal data means any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
b) Data subject A data subject is any identified or identifiable natural person whose personal data is processed by the controller.
c) Processing Processing means any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
d) Restriction of processing Restriction of processing means the marking of stored personal data with the aim of limiting its future processing.
e) Profiling Profiling means any form of automated processing of personal data consisting of the use of such data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that person's work performance, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.
f) Pseudonymization Pseudonymization means the processing of personal data in such a way that the data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures ensuring that the personal data cannot be attributed to an identified or identifiable natural person.
g) Controller The controller means the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
h) Processor A processor means a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.
i) Recipient A recipient means a natural or legal person, public authority, agency, or another body to which personal data is disclosed, regardless of whether it is a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.
j) Third party A third party means a natural or legal person, public authority, agency, or body other than the data subject, the controller, the processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.
k) Consent Consent means any freely given, specific, informed, and unambiguous indication of the data subject's wishes by which they, by a statement or by a clear affirmative action, signify agreement to the processing of personal data relating to them.
2. Name and Address of the Controller
The controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union, and other provisions of a data protection nature is:
MedicalSyn GmbH Hauptstr. 81 77815 Bühl Germany
Phone: +49 (0) 351 418 848 62 Email: datenschutz@medicalsyn.com Website: https://medicalsyn.com
3. Contact Details of the Data Protection Officer
The Data Protection Officer of MedicalSyn GmbH can be reached at:
MedicalSyn GmbH Hauptstr. 81 77815 Bühl Germany
Phone: +49 (0) 351 418 848 50 Email: datenschutz@medicalsyn.com Website: https://medicalsyn.com
Any data subject may contact our Data Protection Officer directly at any time with any questions or suggestions regarding data protection.
4. Cookies
The website of MedicalSyn GmbH uses cookies. Cookies are text files that are stored on a computer system via an internet browser.
Many websites and servers use cookies. Many cookies contain a so-called cookie ID — a unique identifier for the cookie. It consists of a string of characters by which websites and servers can be assigned to the specific internet browser in which the cookie was stored. This allows the visited websites and servers to distinguish the individual browser of the data subject from other browsers that contain other cookies. A specific browser can be recognized and identified via the unique cookie ID.
Through the use of cookies, MedicalSyn GmbH can provide users of this website with more user-friendly services that would not be possible without the setting of cookies.
By means of a cookie, the information and offers on our website can be optimized for the benefit of the user. Cookies allow us, as already mentioned, to recognize users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter their login credentials each time they visit the site, because this is handled by the website and the cookie stored on the user's computer system.
Data subjects may prevent the setting of cookies by our website at any time by means of an appropriate setting in the internet browser used, and may thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If the data subject disables the setting of cookies in the internet browser used, it may not be possible to use all functions of our website to their full extent.
5. Collection of General Data and Information
Each time the website of MedicalSyn GmbH is accessed by a data subject or an automated system, a series of general data and information is collected. This general data and information is stored in the server log files. The following may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-pages that are accessed on our website via an accessing system, (5) the date and time of access to the website, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system, and (8) other similar data and information that serves to avert danger in the event of attacks on our information technology systems.
When using this general data and information, MedicalSyn GmbH does not draw any conclusions about the data subject. This information is rather needed to (1) deliver the contents of our website correctly, (2) optimize the contents of our website, (3) ensure the long-term functionality of our IT systems and the technology of our website, and (4) provide law enforcement authorities with the information necessary for prosecution in the event of a cyberattack. This anonymously collected data and information is therefore evaluated by MedicalSyn GmbH statistically and with the aim of increasing data protection and data security in our company, ultimately to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
6. Contact Options
The website of MedicalSyn GmbH contains information required by law that enables quick electronic contact with our company and direct communication with us, including a general email address in addition to postal addresses and telephone numbers. If a data subject contacts the controller by email, via a contact form, or by telephone, the personal data transmitted by the data subject is automatically stored. Such personal data voluntarily transmitted by a data subject to the controller is stored for the purpose of processing or contacting the data subject. This personal data is not passed on to third parties.
7. Routine Erasure and Blocking of Personal Data
The controller processes and stores personal data of the data subject only for the period necessary to achieve the purpose of storage, or as provided for by the European legislator or other legislators in laws or regulations to which the controller is subject.
If the purpose of storage no longer applies, or if a retention period prescribed by the European legislator or another competent legislator expires, the personal data is routinely blocked or erased in accordance with the statutory provisions.
8. Rights of the Data Subject
a) Right to confirmation Every data subject has the right granted by the European legislator to obtain from the controller confirmation as to whether personal data concerning them is being processed. If a data subject wishes to exercise this right, they may at any time contact an employee of the controller.
b) Right of access Every data subject has the right granted by the European legislator to obtain from the controller, free of charge, information about the personal data stored about them and a copy of this information at any time. The European legislator has also granted the data subject the right to access the following information: the purposes of processing; the categories of personal data being processed; the recipients or categories of recipients to whom personal data has been or will be disclosed, in particular recipients in third countries or international organizations; where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period; the existence of the right to request rectification or erasure of personal data or restriction of processing by the controller, or to object to such processing; the right to lodge a complaint with a supervisory authority; where personal data is not collected from the data subject, any available information as to its source; and the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR, and meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
The data subject also has the right to information as to whether personal data has been transferred to a third country or an international organization. Where this is the case, the data subject additionally has the right to be informed of the appropriate safeguards relating to the transfer.
If a data subject wishes to exercise this right of access, they may at any time contact an employee of the controller.
c) Right to rectification Every data subject has the right granted by the European legislator to obtain from the controller the immediate rectification of inaccurate personal data concerning them. The data subject also has the right to request the completion of incomplete personal data — including by means of a supplementary statement — taking into account the purposes of the processing.
If a data subject wishes to exercise this right to rectification, they may at any time contact an employee of the controller.
d) Right to erasure (Right to be forgotten) Every data subject has the right granted by the European legislator to obtain from the controller the erasure of personal data concerning them without undue delay, where one of the following grounds applies and where processing is no longer necessary:
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The personal data was collected or otherwise processed for purposes for which it is no longer necessary.
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The data subject withdraws consent on which the processing is based pursuant to Art. 6(1)(a) or Art. 9(2)(a) GDPR, and there is no other legal basis for processing.
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The data subject objects to processing pursuant to Art. 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to processing pursuant to Art. 21(2) GDPR.
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The personal data was unlawfully processed.
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Erasure is required to comply with a legal obligation under Union or Member State law to which the controller is subject.
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The personal data was collected in relation to the offer of information society services referred to in Art. 8(1) GDPR.
If any of the above grounds apply and a data subject wishes to request erasure of personal data stored by MedicalSyn GmbH, they may at any time contact an employee of the controller. An employee of MedicalSyn GmbH will ensure that the erasure request is complied with promptly.
Where personal data has been made public by MedicalSyn GmbH and our company is obliged as controller to erase the personal data pursuant to Art. 17(1) GDPR, MedicalSyn GmbH shall take reasonable steps, including technical measures, having regard to available technology and the cost of implementation, to inform other controllers processing the published personal data that the data subject has requested the erasure of all links to, or copies or replications of, that personal data, to the extent that processing is not required. An employee of MedicalSyn GmbH will arrange the necessary steps in individual cases.
e) Right to restriction of processing Every data subject has the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:
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The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
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The processing is unlawful, the data subject opposes erasure of the personal data and requests the restriction of its use instead.
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The controller no longer needs the personal data for the purposes of processing, but it is required by the data subject for the establishment, exercise, or defense of legal claims.
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The data subject has objected to processing pursuant to Art. 21(1) GDPR pending the verification of whether the legitimate grounds of the controller override those of the data subject.
If one of the above conditions is met and a data subject wishes to request restriction of personal data stored by MedicalSyn GmbH, they may at any time contact an employee of the controller. An employee of MedicalSyn GmbH will arrange the restriction of processing.
f) Right to data portability Every data subject has the right granted by the European legislator to receive the personal data concerning them, which was provided to a controller, in a structured, commonly used, and machine-readable format. They also have the right to transmit that data to another controller without hindrance from the controller to which the personal data was provided, where the processing is based on consent pursuant to Art. 6(1)(a) or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR, and the processing is carried out by automated means, provided that the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, when exercising their right to data portability pursuant to Art. 20(1) GDPR, the data subject has the right to have personal data transmitted directly from one controller to another, where technically feasible and where this does not adversely affect the rights and freedoms of others.
To exercise the right to data portability, the data subject may at any time contact an employee of MedicalSyn GmbH.
g) Right to object Every data subject has the right granted by the European legislator to object, on grounds relating to their particular situation, at any time to processing of personal data concerning them which is based on Art. 6(1)(e) or (f) GDPR. This also applies to profiling based on these provisions.
MedicalSyn GmbH shall no longer process the personal data in the event of an objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject, or the processing serves the establishment, exercise, or defense of legal claims.
Where MedicalSyn GmbH processes personal data for direct marketing purposes, the data subject has the right to object at any time to processing of personal data for such marketing. This also applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to processing for direct marketing purposes, MedicalSyn GmbH will no longer process the personal data for those purposes.
In addition, the data subject has the right to object, on grounds relating to their particular situation, to processing of personal data by MedicalSyn GmbH for scientific or historical research purposes or statistical purposes pursuant to Art. 89(1) GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
To exercise the right to object, the data subject may contact any employee of MedicalSyn GmbH directly. The data subject is also free to exercise their right to object by automated means using technical specifications, in connection with the use of information society services, notwithstanding Directive 2002/58/EC.
h) Automated individual decision-making, including profiling Every data subject has the right granted by the European legislator not to be subject to a decision based solely on automated processing — including profiling — which produces legal effects concerning them or similarly significantly affects them, unless the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is based on the data subject's explicit consent.
Where the decision is (1) necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) based on the data subject's explicit consent, MedicalSyn GmbH shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express their point of view and to contest the decision.
If the data subject wishes to exercise rights relating to automated decisions, they may at any time contact an employee of the controller.
i) Right to withdraw data protection consent Every data subject has the right granted by the European legislator to withdraw consent to the processing of personal data at any time.
If the data subject wishes to exercise their right to withdraw consent, they may at any time contact an employee of the controller.
9. Data Protection in Applications and the Application Process
The controller collects and processes personal data of applicants for the purpose of handling the application process. Processing may also be carried out by electronic means, particularly where an applicant submits relevant application documents to the controller by electronic means, for example by email or via a web form on the website. If the controller concludes an employment contract with an applicant, the transmitted data is stored for the purpose of processing the employment relationship in accordance with statutory requirements. If no employment contract is concluded with the applicant, the application documents are automatically deleted two months after the notification of the rejection decision, provided there are no other legitimate interests of the controller that prevent deletion. Another legitimate interest in this sense would be, for example, a burden of proof in proceedings under the General Equal Treatment Act (AGG).
10. Legal Basis for Processing
Art. 6(1)(a) GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. Where processing of personal data is necessary for the performance of a contract to which the data subject is a party — as is the case, for example, for processing operations required for the delivery of goods or the provision of any other service — the processing is based on Art. 6(1)(b) GDPR. The same applies to processing operations necessary for the implementation of pre-contractual measures, for example in cases of inquiries about our products or services. Where our company is subject to a legal obligation requiring the processing of personal data, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1)(c) GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor to our premises were injured and their name, age, health insurance details, or other vital information had to be passed on to a doctor, hospital, or other third party. Processing would then be based on Art. 6(1)(d) GDPR. Finally, processing operations may be based on Art. 6(1)(f) GDPR. Processing operations not covered by any of the aforementioned legal bases fall under this ground where processing is necessary for the purposes of the legitimate interests pursued by our company or a third party, except where such interests are overridden by the interests, fundamental rights, and freedoms of the data subject. Such processing operations are permitted to us in particular because they were specifically mentioned by the European legislator, who considered that a legitimate interest could be assumed where the data subject is a customer of the controller (Recital 47, Sentence 2, GDPR).
11. Legitimate Interests Pursued by the Controller or a Third Party
Where the processing of personal data is based on Art. 6(1)(f) GDPR, our legitimate interest is the conduct of our business operations for the benefit of the well-being of all our employees and shareholders.
12. Duration for Which Personal Data Is Stored
The criterion for the duration of storage of personal data is the applicable statutory retention period. After expiry of that period, the corresponding data is routinely deleted, provided it is no longer required for the performance or initiation of a contract.
13. Statutory or Contractual Requirements to Provide Personal Data; Necessity for Contract Conclusion; Obligation of the Data Subject to Provide Personal Data; Possible Consequences of Non-Provision
We inform you that the provision of personal data is partly required by law (e.g., tax regulations) or may also arise from contractual requirements (e.g., information about the contracting party). In some cases, concluding a contract may require the data subject to provide us with personal data that must subsequently be processed by us. For example, the data subject is required to provide us with personal data when our company concludes a contract with them. Failure to provide the personal data would result in the contract with the data subject not being able to be concluded. Before providing personal data, the data subject should contact one of our employees, who will inform the data subject on a case-by-case basis whether the provision of personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data, and what the consequences of non-provision would be.
14. Existence of Automated Decision-Making
As a responsible company, we do not use automated decision-making or profiling.
15. Integration of Third-Party Services and Content
Within the scope of our website, we integrate the following third-party content on the basis of our legitimate interests within the meaning of Art. 6(1)(f) GDPR:
Google reCAPTCHA We integrate functions provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, via the "Google reCAPTCHA" service for the purpose of detecting bots (e.g., to protect the contact form against automated submissions). The privacy policy of the third-party provider can be found at: https://www.google.com/policies/privacy/ and the option to adjust data collection and processing by the third-party provider is available at: https://adssettings.google.com/authenticated
The integration of such content means that third-party providers may be able to access the user's IP address and other browser-specific data in addition to the type and scope of the requested content. This data is required for the display and provision of the content. The controller will endeavor to only use content from providers that use this data solely for delivering the content and that comply with and implement applicable data protection regulations. It should also be noted that these providers may store cookies on the user's device as part of their service delivery.
This privacy policy was created using a customized template generated by the privacy policy generator of DGD Deutsche Gesellschaft für Datenschutz GmbH, which conducts data protection audits (https://dg-datenschutz.de/datenschutz-dienstleistungen/datenschutz-audit/), in cooperation with the media law firm WILDE BEUGER SOLMECKE (https://www.wbs-law.de/taetigkeitsgebiete/medienrecht/).
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